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Data Entry Specialist

Data Entry Specialist

Madrid
  • Ubicación: Madrid
  • Categoría: Informática / Internet

The Data Entry Specialist will be in charge of:

– Managing the administration of all customer-related data.
– Processing all Customer Data inputs and changes.
– Handling all data entry requests and queries received by phone, email, and fax.
– Ensuring that service quality levels fully meet expectations.
– Ensuring compliance with legal requirements.
– Identifying and communicating gaps, queries, and errors.
– Maintaining a high standard of customer service.
– Supporting improvement programs
– Supporting the implementation of the price increase programs.
– Informing the team lead of any issues or opportunities with existing customers, such as upcoming major contract renewals, etc.
– Being the primary contact with the country-based account management team, as well as commercial and query teams.

We are looking for a person with the following qualifications, experience and skills:

Qualifications:
-Excellent level of English

Experience
– Back office/administration experience is preferable
– SAP skills will be highly considered

Skills
– Interpersonal skills
– Team player

Other
– Planning and prioritizing own workload to meet deadlines
– Working under time pressure and as part of a team